Online purchase tax free
Hello,
Last week, I placed an order for an iPhone on the Apple Online Store in Germany, and I picked it up at the Apple Store in Hannover. On the website, I saw information stating that for online orders, after getting the invoice stamped at customs, you can email the stamped invoice to vat.refunds@apple.com, and Apple will issue a full tax refund.
I would like to confirm whether this information is correct. Additionally, is it sufficient to have the invoice validated by customs, or do I also need to obtain and complete any additional forms from Apple?
Thank you.