You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Tamar_mosayve
Tamar_mosayve Author
User level: Level 1
8 points

Problems on Apple Music

Problems on Apple Music, all my Music was delete it after got a new iPhone x!

I have iCloud Account Everything saved in the iCloud the music ! Like It needs to be.. why my music Deleted ?

iPhone X, iOS 12

Posted on May 1, 2019 3:12 PM

Reply
Question marked as Top-ranking reply
User profile for user: Vancouver22
Vancouver22
User level: Level 8
36,776 points

Posted on May 1, 2019 3:21 PM


If you can't download, play, or access songs

  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music


  • Update Apple MusicApp.
  • Update iPhone Software.



Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

  1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
  2. Close Settings.
  3. Go to Settings > Music, then tap iCloud Music Library to turn it on.


View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Vancouver22
Vancouver22
User level: Level 8
36,776 points

May 1, 2019 3:21 PM in response to Tamar_mosayve


If you can't download, play, or access songs

  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music


  • Update Apple MusicApp.
  • Update iPhone Software.



Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

  1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
  2. Close Settings.
  3. Go to Settings > Music, then tap iCloud Music Library to turn it on.


Reply

Problems on Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up