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Payment

for some reason my phone says that my credit card is invalid. Everything up to date, there is money however continues to say it declined

iPhone 7 Plus, iOS 12

Posted on May 9, 2019 4:03 AM

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Question marked as Top-ranking reply

Posted on May 9, 2019 5:22 AM

You can try contacting iTunes Support for assistance. There were multiple posts yesterday about people having problems with their payment method. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

4 replies
Question marked as Top-ranking reply

May 9, 2019 5:22 AM in response to Helpisrequiredurgently

You can try contacting iTunes Support for assistance. There were multiple posts yesterday about people having problems with their payment method. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

May 9, 2019 4:39 AM in response to Helpisrequiredurgently

Do you have another card that you could try ?


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you live (and therefore the country which is on your iTunes account).

Payment

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