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George_241 Author

Level 1

5 points

Apple Music gone

I had a playlist of hundreds of songs on my Apple Music account that I have built up over months and now when I go onto Apple Music my library is empty!!

Posted on May 15, 2019 7:02 PM

Top-ranking reply

Vancouver22

Level 8

36,764 points

Posted on May 16, 2019 12:36 AM

First verify your subscription is active

View, change, or cancel your subscriptions - Apple Support

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.

Reset Network Settings
Close then Launch Apple Music App
Restart Your Device
Sign out of Apple ID and sign back in
Turn off and back on "Show Apple Music

Update Apple MusicApp.
Update iPhone Software.

Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
2. Close Settings.
3. Go to Settings > Music, then tap iCloud Music Library to turn it on.

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Apple Music gone

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