Question marked as Top-ranking reply User profile for user: bhenri bhenri User level: Level 4 1,354 points May 16, 2019 2:44 PM in response to alancore Please see If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support Show more Less Reply Link
User profile for user: turingtest2 turingtest2 User level: Level 10 276,119 points May 16, 2019 3:34 PM in response to alancore See also iOS device not showing in iTunes for Windows - Apple Community.tt2 Show more Less Reply Link