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Level 1

4 points

Why can’t I make in app purchases

I keep getting the message. “Purchase cannot be completed”

iPhone XR, iOS 12

Posted on May 23, 2019 9:10 AM

Top-ranking reply

Level 10

334,246 points

Posted on May 24, 2019 3:03 AM

If you are also getting a message to contact iTunes Support do as instructed and ask them (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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