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iCloud, can't delete files

Hello, please help me with iCloud settings.

I have 50 GB plan, iPhone and MacBook at same iCloud.

I delete some files from MacBook and now have error.

My iCloud is empty, but have information what is still full.

I try delete it again, but not successful.

MacBook Pro 13", macOS 10.14

Posted on May 26, 2019 10:08 AM

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Question marked as Top-ranking reply

Posted on May 26, 2019 1:28 PM

Did you empty the Trash? Have you tried signing out of iCloud and then back in?


Other people have posted similar problems and after contacting iCloud support, found it was a server problem. iCloud support reset everything. You may have to politely ask for a level 2 person.


iCloud Support

3 replies

iCloud, can't delete files

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