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Lost local storage/Apple Music

I started Apple Music subscription and all of my local music added to iTunes get lost. Is there any informations on apple legal that informs about this behaviour? Is this expected?

Posted on May 28, 2019 9:49 AM

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Question marked as Top-ranking reply

Posted on May 28, 2019 11:05 AM

iCloud Music Library is a feature of Apple Music and iTunes Match that matches or uploads your existing content so it can be available to your other computers or devices also connected to iCloud Music Library. Apple Music also lets you select additional content in the from the iTunes Store to add to your collection while your subscription remains active. Enabling iCloud Music Library should not have affected locally stored media, however that should nonetheless be backed up. Have you inspected the media folder to see if the content remains there yet is for some reason no longer listed in the library? iTunes doesn't automatically list the content of the folder, so if the database is corrupted and replaced with an empty database you'd need to either restore the database or reimport the media.


tt2

3 replies
Question marked as Top-ranking reply

May 28, 2019 11:05 AM in response to mateusz129

iCloud Music Library is a feature of Apple Music and iTunes Match that matches or uploads your existing content so it can be available to your other computers or devices also connected to iCloud Music Library. Apple Music also lets you select additional content in the from the iTunes Store to add to your collection while your subscription remains active. Enabling iCloud Music Library should not have affected locally stored media, however that should nonetheless be backed up. Have you inspected the media folder to see if the content remains there yet is for some reason no longer listed in the library? iTunes doesn't automatically list the content of the folder, so if the database is corrupted and replaced with an empty database you'd need to either restore the database or reimport the media.


tt2

May 28, 2019 10:29 AM in response to mateusz129

Not expected behaviour. Without knowing exactly what steps you have taken it would be difficult to guess where things have gone wrong. Try Empty/corrupt iTunes library after upgrade/crash - Apple Community. Is there a complete backup of your library anywhere that can be restored, a device that holds all of your content, or something similar. Is your media stored in a non-standard location, e..g. on NAS?


tt2

Lost local storage/Apple Music

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