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aneera94 Author

Level 1

4 points

My Icloud Storage not updated

Hi, I decided to upgrade my iCloud from 5GB to the 50 GB. It requested me to update my billing account and as soon as I completed, I received a message from my bank that i have been charge RM 6. I have restarted and re-logged in but my storage plan is still the same. I have no clue who to contact.

iPhone 7, iOS 12

Posted on Jun 7, 2019 8:05 AM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Jun 7, 2019 9:27 AM

If you do not see the upgrade try different ways:

Click here --> https://support.apple.com/HT204247 --> Check to see how much iCloud storage you have

Mac computer System Preferences > iCloud > bottom right > Manage

You can also try restarting your device.

If it still won't show:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html

Worldwide iTunes support - https://support.apple.com/country-selector/itunes

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My Icloud Storage not updated

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