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Cant restore backup & iOS 12.4

Hi, I had an iPhone with iOS 12.4 installed and did a backup on iTunes. When I bought a new one and wanted to restore the backup it wouldn't let me because the software installed on the iPhone (iOS 12.3.1) was outdated by the 12.4 and now I can't download iOS 12.4 to match it with the one on my iTunes backup so I cant recover all my data.


Thanks in advance!

iPhone XS, iOS 12

Posted on Jun 17, 2019 5:13 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2019 5:17 PM

iOS 12.4 has not been released, so you must have a beta version. You cannot restore a newer version to a phone with an older version. As it's a beta you cannot install it on your XS either.

1 reply

Cant restore backup & iOS 12.4

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