Hi so I work at a charter school and my job is too e waste electronic devices from families who have left the school. We have perfectly fine Ipads but the problem is that they have a icloud activation lock on a majority of them. Is it possible to get these undone at the genius bar?
iPad Air 2 Wi-Fi
You can get them unlocked at an Apple Store. Take the device(s), proof you are an authorized representative, the original purchase receipt(s) with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
You can get them unlocked at an Apple Store. Take the device(s), proof you are an authorized representative, the original purchase receipt(s) with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
Is it possible to contact the applicable family and ask them to complete the steps in the 2nd part of this article?
Activation Lock - Turn off Find My iPhone
You can try with the paperwork you have, but I'm not sure that will work.
I don't know what you mean by equipment tracking papers. Normally, you need the original purchase receipts.
We have the equipment tracking papers but not the receipts can i still get them unlocked?
We have papers that show the info of the item with serial and date of purchase instead of receipts.
apple id lock undone
