lost the receipt

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samiha2011 Author

Level 1

9 points

lost the receipt

actually i bought an iphone x last year from apple store in connecticut.but there are some problem going on so simply i wanna repair my iphone but i lost my sales recept .so what should i do know ?

iPhone X, iOS 12

Posted on Jun 21, 2019 9:38 AM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

423,908 points

Jun 21, 2019 9:45 AM in response to samiha2011

Repair against warranty?

Check coverage here.

Check Your Service and Support Coverage - Apple Support

https://checkcoverage.apple.com/

AND

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Apple Repair and Repair Status Check - Official Apple Support

https://support.apple.com/repair

Apple Authorized Service Provider

https://locate.apple.com › Home › Find Locations

Find Locations - Location Selector - Apple

https://locate.apple.com › Find Locations

Contact Apple for support and service - Apple Support

https://support.apple.com/en-us/HT201232

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Answer 2

KiltedTim

Level 10

208,176 points

Jun 21, 2019 1:06 PM in response to samiha2011

You don't need the box either. Just the phone.

Make an appointment at the genius bar of your local Apple Store.

Note that accidental damage is not covered by the warranty, and it can only be serviced in the US.

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Answer 3

samiha2011 Author

Level 1

9 points

Jun 21, 2019 9:22 PM in response to KiltedTim

it is not an accidental damage .my touch screen goes crazy.it moves on its own .it starts to open apps or ringing other people which is so problematic.so if i lost my receipt and my warranty is still available then can i bring it to the apple store where i bought it and will they fix it under warranty?

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