Passcode forgotten

My mom gave me her old iPhone, model A1332. She doesn't remember passcode and I have no way to get to a computer. Will the Apple Store help & would they charge me or a way for me to unlock the phone?

Posted on Jul 7, 2019 11:46 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 7, 2019 11:56 AM

See > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you don't have iTunes, download and install iTunes on your Mac or PC. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.



2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 7, 2019 11:56 AM in response to Keno68

See > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you don't have iTunes, download and install iTunes on your Mac or PC. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.



Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Passcode forgotten

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.