You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

activation lock

the previous owner doesnt own a iphone a forgot the apple id a password linked to the phone

iPhone 6s

Posted on Jul 14, 2019 7:38 AM

Top-ranking reply

Level 10

684,603 points

Posted on Jul 14, 2019 7:46 AM

See if they can recover the ID and password using the links below. If they can't, the phone is useless. Ask for a refund.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Enter the Apple (iCloud) ID and click Forgot Password.

View in context

Similar questions