You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 8 nonreactive

My iPhone 8 would not turn off. No matter how long I pressed the button. Finally after a lengthy time, the screen turned black and had a loading symbol going around and around. It is stuck. Nothing will work.

Please help!!

iPhone 8

Posted on Jul 27, 2019 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2019 12:40 PM

Try doing a force restart of the phone. See the section about frozen phone in this support document, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

3 replies

iPhone 8 nonreactive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.