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Apple ID

There is $10 on my Apple ID on my phone and it won’t let me redeem it to pay for my monthly Apple Music subscription. It says I need to use my camera to put in the code on the back of my gift card, but the gift card is on my phone in my apple wallet. How do I apply it to pay for my subscription?

iPhone 7

Posted on Aug 4, 2019 10:58 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2019 10:29 PM

Items in you Apple Wallet are different from Apple ID account balance.


If you have Apple ID account balance (like a store credit), then that has priority over other payment methods. Have the needed funds ready as account balance on the due day, and it will be used for subscription fees.


Payment methods that you can use with your Apple ID - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

View your Apple ID balance - Apple Support

3 replies
Question marked as Top-ranking reply

Aug 5, 2019 10:29 PM in response to Jhartman1999

Items in you Apple Wallet are different from Apple ID account balance.


If you have Apple ID account balance (like a store credit), then that has priority over other payment methods. Have the needed funds ready as account balance on the due day, and it will be used for subscription fees.


Payment methods that you can use with your Apple ID - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

View your Apple ID balance - Apple Support

Aug 4, 2019 11:47 AM in response to Jhartman1999

There are two types of Apple Gift Cards, and there seems to be a mix-up in your situation.

Gift Cards - Apple

What type of gift card do I have? - Apple Support


  • App Store & iTunes Gift Card. These can be used to add balance to your Apple ID account, and to make purchases of apps and digital content, and Apple Music subscription fees.
  • Apple Store Gift Cards. These can be used in the Apple Online Store or Apple Retail store. This usually means hardware.

Apple ID

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