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Apple Watch doesn’t log swims properly

Got the Apple Watch series 3. I’m short about 1km every swim session I do? Done the updates, done resets and everything but still missing roughly 8km every week. Any fixes for this? Cheers

Apple Watch

Posted on Aug 12, 2019 1:42 PM

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Question marked as Top-ranking reply

Posted on Aug 12, 2019 3:46 PM

Hi,

Please have a look at this

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


Keep in mind that the built-in Workout app does not currently support tracking swimming workouts when not using your arms (such as when using a kickboard). During indoor swimming workouts, the app relies on tracking your arm motion when estimating results.


For any workouts that include swimming without using your arms, you may find that a third-party app meets your needs. You may also wish to try using a third-party app in case it better meets your needs more generally. For example, the swimming-specific Swim.com app includes support for tracking kickboard drills:


If the issue persists and you are concerned about a potential software issue or hardware defect, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:



2 replies
Question marked as Top-ranking reply

Aug 12, 2019 3:46 PM in response to PhotoOllie

Hi,

Please have a look at this

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


Keep in mind that the built-in Workout app does not currently support tracking swimming workouts when not using your arms (such as when using a kickboard). During indoor swimming workouts, the app relies on tracking your arm motion when estimating results.


For any workouts that include swimming without using your arms, you may find that a third-party app meets your needs. You may also wish to try using a third-party app in case it better meets your needs more generally. For example, the swimming-specific Swim.com app includes support for tracking kickboard drills:


If the issue persists and you are concerned about a potential software issue or hardware defect, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:



Apple Watch doesn’t log swims properly

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