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ofaouri Author

Level 1

5 points

I cannot remove a previous payment method nor I can update it

My credit card has expired, but, I cannot remove a previous payment method nor I can update it

Posted on Aug 21, 2019 7:48 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 21, 2019 8:23 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage

If that also doesn't work contact iTunes Support and see if they can help you do it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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I cannot remove a previous payment method nor I can update it

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