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I have paid to get the new version of Word and all office and I'm still getting this message, Can anyone help?

I keep getting notifications to update my Office apps like Word specifically to 64 instead of 32. I paid last spring to have all updated and don't know why it's still sending that notification? Please offer advice? So frustrating!!!


Posted on Aug 26, 2019 8:36 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2019 9:15 AM

What version of Office shows as currently installed? Open Word and select "About Word;"




to get something like this:



Version 16.X is Office 2019. Version 15.X is Office 2016.


Office 2016, 2019, and Office 365 are 64-bit compliant; any older version is now unsupported by Microsoft.


https://support.office.com/en-us/article/microsoft-office-support-for-macos-10-14-mojave-3593253c-95dc-4522-a8f7-8fb4fd16aff3


4 replies
Question marked as Top-ranking reply

Aug 26, 2019 9:15 AM in response to lauraf5

What version of Office shows as currently installed? Open Word and select "About Word;"




to get something like this:



Version 16.X is Office 2019. Version 15.X is Office 2016.


Office 2016, 2019, and Office 365 are 64-bit compliant; any older version is now unsupported by Microsoft.


https://support.office.com/en-us/article/microsoft-office-support-for-macos-10-14-mojave-3593253c-95dc-4522-a8f7-8fb4fd16aff3


I have paid to get the new version of Word and all office and I'm still getting this message, Can anyone help?

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