You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I want to downgrade from the 200GB plan to the 50GB plan. I've been paying for the larger plan for years and only have 40GB of data stored. I followed the instructions to select the plan I want but the "done" option is still greyed out. Any suggestions?
Hi Stolencarrots,
Welcome to Apple Support Communities. I understand you're trying to downgrade your iCloud Storage, but you're unable to select "Done" after making your new storage selection. I can see why you'd reach out about this; I'm happy to help. First, try these steps:
If you continue to have trouble, try downgrading using a different device, if available: Downgrade your iCloud storage
Should the behavior continue on other devices, reach out to Apple for further assistance: Contact Apple Support
Best Regards.
Hi Stolencarrots,
Welcome to Apple Support Communities. I understand you're trying to downgrade your iCloud Storage, but you're unable to select "Done" after making your new storage selection. I can see why you'd reach out about this; I'm happy to help. First, try these steps:
If you continue to have trouble, try downgrading using a different device, if available: Downgrade your iCloud storage
Should the behavior continue on other devices, reach out to Apple for further assistance: Contact Apple Support
Best Regards.
Thanks Sterling r,
I found that I had to downgrade to the free version to get the "done" button to activate. Once I had downgraded to the free version I was able to go in a second time and select the 50GB version.
Problems downgrading my iCloud plan
