You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari on MacOS (Mojave) can't open newly created files

Assume I first open Safari, go to gmai.coml to check my emails.

Then I creat a local file using any app such as TextEdit.

Then I try to use Safari to open that file (to use the file as an attachmen to an email),

but the newly created file is not visible!

If I directly open Finder, the new file is there and can be opened with any apps.

But Safari just couldn't see the newly created file.

I know if I quit Safari, then restart it, that file is visible now. But that is inconvenient sometime.

This is clearly a bug inside Safari.

Other web browsers, such as Firefox, doesn't have this problem.

Posted on Sep 26, 2019 10:44 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2019 11:20 AM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Similar questions

1 reply
Question marked as Top-ranking reply

Sep 26, 2019 11:20 AM in response to jingggg103

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Safari on MacOS (Mojave) can't open newly created files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.