You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Settings - my name and passwords locked/grayed out

When I go to settings my name is there but locked/grayed out. So are my password settings for my email which I changed on my provider's website several days ago. Have not been able to get new email on the phone since. Can any onehelp?

iPhone X, iOS 13

Posted on Nov 21, 2019 4:07 AM

Reply
1 reply

Nov 24, 2019 9:55 AM in response to sjbeckw

Hello sjbeckw,


Welcome to the Apple Support Communities. From what I understand in your post, it appears the name and password area in Settings is grayed out. I'll do what I can to help.


Here are some suggestions:


Enjoy your day.

Settings - my name and passwords locked/grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.