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No service

My phone started saying where carrier should be I’ve reset network settings but still not working any ideas pls

iPhone 5s, iOS 10

Posted on Dec 10, 2019 1:29 PM

Top-ranking reply

Level 10

212,750 points

Posted on Dec 10, 2019 1:31 PM

Step 1: Call your carrier and ask if they have a local network outage. You can also check this crowd-sourced site—>Down Detector - outages

Step 2: If the carrier says there is no problem make a genius bar appointment to have your phone checked out—>Genius Bar Reservation and Apple Support Options - Apple

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