Guys, the pinch to zoom function on my iPhone 11 doesn't always work on my camera or video options. I'm running the latest FW.
If I open camera and pinch to zoom, the screen remains as it is. But if I close the camera and go back in it works again. The zoom dial works fine all the time though.
A faulty phone?
iPhone 11, iOS 13
Hi Alpesh Gor,
Thanks for trying those steps. Are you zooming in past 2x when you have this issue, or does it occur when zooming from 1x? If you're having this problem when zooming past 2x, you'll need to rely on the zoom control.
You may also want to Contact Apple Support for more help.
Hi Alpesh Gor,
I understand you're having problems using zoom on your iPhone 11.
"Zoom in or out
Hope this helps,
Cheers!
Hi Jeremy, thank you for your reply. The zoom control works fine, it's just the pinch to zoom which on occasions fails to work. I prefer to use the pinch to zoom as it's quite tricky to use the control method at times.
Happy New Year Chris.
I'm not zooming past 2x. It occurs from any zoom amount and it happens at random times. Sometimes it works. Sometimes it doesn't. I'm going to book an appointment with an Apple store to resolve this.
iPhone 11 pinch to zoom issue
