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Level 1

4 points

I can't access my account

I was trying to update my form of payment on my phone and it says my accounts has been disabled

iPhone XR, iOS 13

Posted on Dec 27, 2019 5:51 PM

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Top-ranking reply

Level 10

472,233 points

Posted on Dec 27, 2019 6:01 PM

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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