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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a first generation iPad I reset it to factory settings they have the activation lock on it the person that had it before me has changed his Apple ID the old Apple ID he don’t know the password for it
so we went into his phone and looked for the device and it’s not showing up so he can’t remove it
so how do we remove the activation lock so I can get it to work where I can use the iPad
https://iforgot.apple.com/password/verify/appleid
if that does not help him then he needs to Genius Bar Reservation and Apple Support Options - Apple
https://iforgot.apple.com/password/verify/appleid
if that does not help him then he needs to Genius Bar Reservation and Apple Support Options - Apple
I have a GEN one iPad we reset it to factory settings the person that owned it previously has changed ID
