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Asking for personal info

I recently received an email stating that my acct was bing charge for some game that I don’t even have. It said to select this link if I did not purchase the item. So I did and it said to verify my info. Asked me my dob , ss# and credit card info. I’ve never had apple do this before. I believe it was a scam. Anyone else had this happen?

iPhone 8, iOS 13

Posted on Jan 13, 2020 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2020 12:13 PM

If you provided your Apple ID and password at the bogus site, change the password immediately.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Jan 13, 2020 12:13 PM in response to Susierea56

If you provided your Apple ID and password at the bogus site, change the password immediately.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Asking for personal info

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