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Activation Lock

my father passed away yesterday and I'm trying to reset the I pad I gifted him two christmases ago but don't know his Apple ID password. I'm also stuck in activation lock. Does anyone have a suggestion to help me restore the I pad

Posted on Jan 18, 2020 3:06 PM

Top-ranking reply

sberman

Level 10

268,839 points

Posted on Jan 18, 2020 3:41 PM

Sorry about your loss.

Take the iPad and appropriate paperwork (death certificate, proof of ownership) to an Apple Store and seek assistance there.

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Activation Lock

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