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12.9in iPad Pro won’t go past Software Update

I’ve done the whole set up process for my 12.9in iPad Pro, but I keep getting stuck at the software update. I click on download and install and it says “estimating time remaining” and then just stops. Am I doing something wrong?

Posted on Jan 25, 2020 2:18 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2020 2:30 PM

Hello,


This is a very widespread issue. You will need to call Apple for assistance.


Contact AppleCare

1 reply

12.9in iPad Pro won’t go past Software Update

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