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how to recover files deleted from hard drive during a failed icloud update

I turned iCloud drive back on, it was updating, told me it was full, deleted everything off my harddrive when the update was killed/failed.


Is there anyway to recover the lost files?

Posted on Jan 28, 2020 4:26 PM

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Question marked as Top-ranking reply

Posted on Jan 28, 2020 6:24 PM

Do you have a backup you can restore from?


If you go to iCloud.com/iCloud Drive using a computer browser, are the files there?


Try going to iCloud.com/iCloud Drive using a computer browser and click on Recently Deleted at the bottom right. Then try iCloud.com/Account Settings using a computer browser and go to Advanced at the bottom left. Access Restore Files.

1 reply
Question marked as Top-ranking reply

Jan 28, 2020 6:24 PM in response to Towerhousehold

Do you have a backup you can restore from?


If you go to iCloud.com/iCloud Drive using a computer browser, are the files there?


Try going to iCloud.com/iCloud Drive using a computer browser and click on Recently Deleted at the bottom right. Then try iCloud.com/Account Settings using a computer browser and go to Advanced at the bottom left. Access Restore Files.

how to recover files deleted from hard drive during a failed icloud update

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