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EJim- Author

Level 1

4 points

iTunes

My iTunes card won’t work. Whenever I enter the code in it says “you must enter a valid code” and I don’t know why it’s doing that because we just got the card bought what do I do?

iPad, iOS 13

Posted on Feb 19, 2020 7:08 AM

Top-ranking reply

Courcoul

Level 6

18,588 points

Posted on Feb 19, 2020 7:19 AM

If you bought the card from a kosher source, you would have to raise a claim with Apple with proof of purchase. Else you might have been conned with a dodgy card that had already been used.

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iTunes

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