You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call about suspicious activity on my iCloud account

I received a call that stated there was suspicious activity on my iCloud account. I was not able to transfer to Apple support at the time. I called the number back and I got an error message. Does anyone know if this is real or a scam?

Posted on Feb 19, 2020 4:13 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2020 4:14 PM

It is a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Feb 19, 2020 4:14 PM in response to LBB50

It is a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Call about suspicious activity on my iCloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.