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airpods won't connect

Just got replacement Gen 2 Airpods from Apple and put them in my original case. The light on my charging case doesn't change from flashing amber no matter how long I press the button, and even though I had it plugged in for over 20 minutes. Any other ideas?

Posted on Mar 25, 2020 4:07 PM

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Question marked as Top-ranking reply

Posted on Mar 25, 2020 10:24 PM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

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airpods won't connect

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