You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Song not authorised to be played

I recently tried to play a purchased song from my library on my laptop and it said 'this computer is not authorised to play the song' I then had to authorise it but when i then clicked back on the song it came up with same message.

thanks


Posted on Mar 28, 2020 3:23 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2020 3:41 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

1 reply
Question marked as Top-ranking reply

Mar 28, 2020 3:41 AM in response to Scousevader

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Song not authorised to be played

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.