This Apple ID is not active.

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Level 1

9 points

This Apple ID is not active.

I recently made a new account, and a few days later I tried logging in and had this message ‘ This Apple ID is not active.’

any ideas why this has happened and how to fix it?

Posted on Apr 9, 2020 5:47 AM

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Answer 1

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Apr 9, 2020 11:14 AM in response to KordyJ

Does what you describe happen over or over or did it happen just one time. And, is it correct that you did not sign in here with the problem Apple ID? Are you talking about using a computer or an iDevice?

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Answer 2

Eric Root

Level 10

684,615 points

Apr 9, 2020 6:35 AM in response to KordyJ

If you didn't deactivate the ID, contact Apple ID Support.

Apple ID - How to deactivate your Apple ID account.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option.

https://twitter.com/AppleSupport

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Answer 3

KordyJ Author

Level 1

9 points

Apr 9, 2020 7:55 AM in response to Eric Root

Unfortunately they were less then helpful, guess I won’t be getting it back!

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Answer 4

Eric Root

Level 10

684,615 points

Apr 9, 2020 10:47 AM in response to KordyJ

What did Apple Support have to say?

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Answer 5

KordyJ Author

Level 1

9 points

Apr 9, 2020 11:05 AM in response to Eric Root

They said they could not see any sign of the account, so basically saying it doesn’t exist or just vanished.

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This Apple ID is not active.

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