iTunes account
My account has been disabled since I’ve changed my card, so I can’t link my new card number nor buy/update any of my apps. My Itunes music is disabled now too
iPhone 8, iOS 13
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My account has been disabled since I’ve changed my card, so I can’t link my new card number nor buy/update any of my apps. My Itunes music is disabled now too
iPhone 8, iOS 13
See these possibilities:
See If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”
Use the Apple recommended support link above first.
And, if necessary, go here is how to contact iTunes worldwide support via text or
chat using this link https://support.apple.com/choose-country-region/itunes After
choosing your country, see the heading Tell us how we can help.
__________
See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.”
__________
See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005
See Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT201266Need more help? Contact Apple support for help here: Get started
See these possibilities:
See If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”
Use the Apple recommended support link above first.
And, if necessary, go here is how to contact iTunes worldwide support via text or
chat using this link https://support.apple.com/choose-country-region/itunes After
choosing your country, see the heading Tell us how we can help.
__________
See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.”
__________
See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005
See Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT201266Need more help? Contact Apple support for help here: Get started
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iTunes account