Battery
what should I do when my phone unexpected shutdown
iPhone 6
It could be a battery problem. Can you turn it on plugging it on charge?
7 replies
Okay. Check:
Settings>Battery>Battery Health...and tap there. What % can you read?
91 is a good % (start worrying when that value goes down close to 80%).
So the unexpected shutdown shouldn't be related to you battery, unless it has been a temporary power glitch, but we, just users like you, can't dignose that issue remotely, sorry.
Apple direct support can do it: try contacting them using this link:--> Get Support
Regards
Giulio
As I said, if the issue (shutdown) persists, contact Apple Support online (click on thew following words, written in blue:--> Get Support
Regards
Giulio
now what should I do
Battery