You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ms.VeeBee Author

Level 1

4 points

Restore text messages

Why aren’t text messages backed up, especially when they randomly disappear. It appears this is not a backup feature.

I’ve tried turning messages off then turning my phone back on but the messages are still gone.

iPhone XR

Posted on May 11, 2020 8:02 AM

Top-ranking reply

razmee209

Level 10

194,436 points

Posted on May 11, 2020 8:44 AM

IF by turning message on you mean by this Keep all your messages in iCloud - Apple Support it is not part of the backup.

all message is part of the icloud or itunes backup What does iCloud back up? - Apple Support

View in context

Restore text messages

Similar questions