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Hi,
I have a work phone that has been disabled by a chid at her shop and I have tried to restore it through plugging it into my laptop and restoring it through Finder...when I pressed restore, it said it updated but when the phone came back on again, it was back at the iphone disabled screen. Now when I plug it in it is stuck on the finder saying 'Software Loading' (see attached image).
This article was linked to the one above.
Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - Apple Support
Thanks...but when I do this, no options come up to press restore or update it, it just stays on the screen saying 'software loading'.
iPhone disabled and stuck at restore process
