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segunadekoya Author

Level 1

4 points

Face ID

My Face ID stopped working about a week ago, I have updated the iOS, restarted my phone several times and I can’t set it up again. It keeps saying move iPhone higher, then lower, then higher etc. after a while it says move closer. Cleaned camera etc, still can’t get it to work.

iPhone X

Posted on Jun 11, 2020 7:34 AM

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Top-ranking reply

Level 10

194,808 points

Posted on Jun 11, 2020 9:13 AM

Follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Top-ranking reply

Level 10

194,808 points

Jun 11, 2020 9:13 AM in response to segunadekoya

Follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID

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