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Level 1

8 points

Problems with earbuds and the ipad pro (12.9)

I have a new ipad pro (12.9 in) and cannot get any earbuds to work. I have plugged in earbuds with a usb-c connector—nothing (although the volume controls work). I have used an apple dongle 3.5 mm to usb-c adaptor with apple earbuds—nothing. What´s wrong, please? Help!

iPad 2, iOS 9

Posted on Jun 22, 2020 10:10 AM

Top-ranking reply

QuickPost

Level 10

103,383 points

Posted on Jun 22, 2020 4:29 PM

Hello,

Try updating to iPadOS 13.5.1 to see if it resolves your problem.

Settings > General > Software Update

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Problems with earbuds and the ipad pro (12.9)

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