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Facebook will not open since downloading 12.4.7 on ipad. The screen just goes black and reverts

to the home screen. I tried to download again but in the app store the icon shows open and when tapped again the screen goes black and feverts to home screen. Any ideas?

iPad mini, 9

Posted on Jun 22, 2020 2:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2020 2:42 PM

You can try the following to resolve this issue: 

  1. Force reboot your device by holding down the Power button and Home button until the device flashes the Apple logo. This works so well for resolving many common app crashing issues, and it’s so simple, that you absolutely should try this first. 
  2. Quit the app then relaunch it 
  3. Update the App 
  4. Delete the App then re-install it 
  5. Update your iOS to the latest version 

 

Hope it helps! 

2 replies
Question marked as Top-ranking reply

Jun 22, 2020 2:42 PM in response to facej

You can try the following to resolve this issue: 

  1. Force reboot your device by holding down the Power button and Home button until the device flashes the Apple logo. This works so well for resolving many common app crashing issues, and it’s so simple, that you absolutely should try this first. 
  2. Quit the app then relaunch it 
  3. Update the App 
  4. Delete the App then re-install it 
  5. Update your iOS to the latest version 

 

Hope it helps! 

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