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velvie256 Author

Level 1

5 points

Apple says I owe a balance of 10.00 and I haven’t bought anything so I don’t know what is going on

Apple says I owe a balance of 10.00 for something I know nothing about

iPhone 6s Plus, iOS 13

Posted on Jun 29, 2020 6:10 PM

Top-ranking reply

Jamesd49

Level 7

23,257 points

Posted on Jun 30, 2020 12:55 AM

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support

Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support

Or Contact Apple Support - Contact - Official Apple Support

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Apple says I owe a balance of 10.00 and I haven’t bought anything so I don’t know what is going on

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