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Email app not working after ATT changed my email account password to a mail key

My apple email app is not working after ATT changed my email account password setup to a mail key

iPad, iPadOS 13

Posted on Jul 6, 2020 2:28 PM

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4 replies

Jul 6, 2020 3:34 PM in response to razmee209

ATT support person had me change the password to a mail key in the settings at Att.net. They did not have me change the settings on my IPAD. It did change it in Passwords &Accounts. Under accounts I only now have ICloud and Yahoo. If I need to add a new account for Apple Mail do I need a IMAP Mail key like I used for Yahoo instead of a password? Thank you. You sound very knowledgeable. I hope you can help. I miss using the Mail app on my IPAD.

Jul 6, 2020 3:45 PM in response to razmee209

ATT support person Had me change the password tp a Mail key in the at att.net. They did not have me change the settings on my IPAD. It did change it in Passwords & Accounts. In accounts I now only have ICloud and Yahoo. If I need to add a new account for Apple Mail do I need a IMAP Mail key like I used for Yahoo instead of a password? Thank you. You sound very knowledgeable. I hope you can help. I miss using my Apple email app.

Email app not working after ATT changed my email account password to a mail key

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