You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Activation Lock

What if the owner forgets their apple ID (both email and password)?

iPad

Posted on Jul 7, 2020 7:01 AM

Top-ranking reply

Level 10

732,365 points

Posted on Jul 7, 2020 7:07 AM

They use Apple's iForgot service or contact their Account Security team, or if they’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.

(182092)

View in context

Similar questions