Iphone 11 pro max volume goes up and down or in and out especially when I am on speaker

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Level 1

9 points

What is the solution. What am I doing wrong?

iPhone 11 Pro Max

Posted on Jul 9, 2020 3:47 PM

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Answer 1

Top-ranking reply

Level 1

9 points

I do have a cover on my phone. I removed it and tried your other suggestions. It worked. I have not had the audio issue since.

Thank you so much for the help.

Is there a special type of cover I can use that will not affect the audio?

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Answer 2

Community Specialist

Hi essie240,

Thank you for using Apple Support Communities.

We see that the volume fluctuates on your iPhone 11 Pro Max. This happens mostly when using the speaker. We want to help.

Do you have a case on your iPhone? If so, does the issue happen when you remove the case?

If you need further assistance with this after following those steps, you can Contact Apple for support and service - Apple Support

We hope that helps.

Have a great day!

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Answer 3

Community Specialist

Hi essie240,

Thank you for using Apple Support Communities.

We are glad that your issue is resolved. You can test with other covers to see which one works for you. Reach back out if you need assistance.

Best Wishes!

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