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In settings, it still says that my subscriptions to a couple of apps are active after i have previously cancelled them. I only meant to use the free trial and deleted these apps a long time ago. Am i going to be charged for the year or is there a way I can cancel it?

iPhone 8, iOS 13

Posted on Jul 14, 2020 9:31 PM

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3 replies

Jul 15, 2020 3:17 AM in response to user905

Apple usually considers all sales to be final. But, if you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904

 

You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient; sometimes you can't get immediate telephone support.

 

You also can use Apple Support Twitter  https://twitter.com/AppleSupport. There may be an hour or so wait.

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.

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