You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my account is disabled and i want to know what really is the problem , i have my correct password and email

my account is disabled and i want to know what really is the problem , i have my correct password and email

Posted on Jul 15, 2020 6:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2020 6:36 AM

That depends on why it is disabled: Click on the link below that best matches the message that is displayed:


—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

—>If your Apple ID is locked or disabled - Apple Support


In the first case the only way to resolve it is to contact iTunes Store support using the link that is inside the link I posted.

1 reply
Question marked as Top-ranking reply

Jul 15, 2020 6:36 AM in response to alo31

That depends on why it is disabled: Click on the link below that best matches the message that is displayed:


—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

—>If your Apple ID is locked or disabled - Apple Support


In the first case the only way to resolve it is to contact iTunes Store support using the link that is inside the link I posted.

my account is disabled and i want to know what really is the problem , i have my correct password and email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.