Refund Money

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Level 1

8 points

Refund Money

hello guys, this is a big issue to me.the money is taken from my account so many times so i have request u many times. this time also it has been taken and i haven't purchase or buy any items by my apple id . and i haven't use iTunes also. so can i know the reason of taking money and can i get the money back guys please. i have submitted some photos to proof. so please make a kind attention on my issue and take an action on my issue guys.thank you guys.

[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 7, 2020 11:06 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Aug 8, 2020 12:26 AM in response to pradeepnjr

As far as my knowledge goes there are no refunds for accidental or unintentional purchases, however...

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Answer 2

pradeepnjr Author

Level 1

8 points

Aug 8, 2020 12:49 AM in response to SravanKrA

how can it come, because i did not use iTunes or purchase any apps or buy any items so how can they take money from my account . you saw that how many times this happens to me so please refund all of my money back.

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Refund Money

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