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St123 Author

Level 1

8 points

synchronizing contacts in car

Contacts on my iphone6 were available on my car telephone (Mercedes) by bluetooth

After switching to iphone 11 it's not working anymore.???

Bluetooth link is working, phone name is shown on car phone

iPhone 11

Posted on Aug 19, 2020 8:24 AM

Top-ranking reply

i_rina

Community Specialist

Posted on Aug 20, 2020 7:05 AM

Hello St123,

It sounds like your new iPhone 11 isn't syncing contacts with your car as expected.

If you've verified the iPhone is up to date in Settings > General > About, be sure to check the iPhone 6 is disconnected and unpaired from the car before starting a sync with the new phone.

We can use the following article to check the supported Bluetooth profiles for your iOS device and version. Bluetooth profiles that iOS and iPadOS support

If you don't see your profile there, you'll want to contact the car manufacturer regarding compatibility and further help syncing.

Keep us posted on what you've discovered, and we'll offer additional tips.

Have a nice day!

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